Add a Custom Email Address to Microsoft Outlook 2010

Having a website means you have a domain name. Having a domain name means you can have your own custom email address, e.g.

When we build new websites for clients who haven’t had a website before, new custom email addresses need to be created and setup on the client’s computer. This easy to follow guide will get you up and running with your new custom email address in Microsoft Outlook 2010.

Step-by-step guide to adding a custom email address to Outlook 2010

1. Click on the File tab.

2. On the Info tab, click on Account Settings and then select the first option Account Settings… Add and remove or change existing connection settings.

Add a new email account to Outlook 2010
3. On the Email tab, click New.

Outlook Email Tab

4. On the Add New Account panel, make sure E-mail Account is selected, then click Next.

New email account Outlook 2010

5. Fill in the details on the Auto Account Setup panel:

  • Your name: this is the name that will display as the “from name”.
  • Enter email address and password for your custom email address.
  • Click Next.

Fill in custom email account details Outlook 2010

6. Outlook will now try to connect to the server, configure your email account and send a test email. A pop-up box may appear asking to allow Outlook to configure server settings – click Allow.

7. Once the settings have been configured and the setup is finished, a Congratulations message will appear. Click Finish.

Congratulations: You've added a custom email address to Outlook 2010

If you like, you can set this new custom email address to be the default email for Outlook. To do this, just click on the email address on the Email tab (if you can’t find it, follow steps 1 and 2 above) then click the Set as Default button.

How to move the new custom email account in the Mail tab

If you already had an existing email account in Outlook before adding your new email account, by default the new account will be added to the bottom of the Mail panel.

You can move the new custom email account to the top of the list. Just click and hold on the email address in the mail tab, drag it to its new position and drop it.Customise position of mailbox